Review Detail
Review of Review Detail
ShaunMalone
"If you enjoy being lied to, then look no further than ASAP Tickets."
If you enjoy being lied to, then look no further than ASAP Tickets. We were given tickets at fair prices by our agent. Yet he took weeks to respond to my emails when I needed him to confirm some details. He didn't respond when I called and left a message. When I eventually spoke with ASAP about canceling one of our three tickets, they assured me that everything would be OK and that I would receive a refund if I did so up to 48 hours before the flight. They told me everything would be well. It wasn't okay; I tried calling T.A. directly, but they were unable to assist. Finally, ASAP informed us that there was no hope of receiving a refund after we left a negative review and that we would have to pay a significant price to change the tickets. They added that the tickets had been sold with a no-refund policy. If the agent hadn't lied to us and said it would be acceptable for us to change them 48 hours out, then it would actually be fine. I wouldn't work with the agents again because they are liars.
- Published: 2017-10-29 03:04:18