Faq Center

We can help address common inquiries for you

FAQs #1

To delete your review, all you need to do is visit the page of the business where you left the review with your account and find the “delete this review” option, after which your review will be submitted for deletion and a member of our team will review the request.

Log in to your account, open the page of the business that you have worked with, and type in the review where the text box is. Once you’re done, you can confirm and post it.

When you post a review, a member of our team will undergo the necessary process for approving and verifying your review. This will be done once they reach out to you for all the details and proof of your dealings with said business.

FAQs #2

You can use multiple methods to acquire reviews from your customers. This can be done by asking them in person, emailing them, or just organically getting reviews by providing them with a service or product that supersedes others in that category.

In no case should you ever pay someone to leave a review. This can get you banned from our platform because it violates the integrity of The Clients Reviews and can also hurt your rating. We regularly check for falsified reviews.

There is no limitation on how many clients can review your business. Each review and rating factors into your business’s overall reputation, so the more positive reviews you have, the better your rating will be.

FAQs #3

If the negative review is from an authentic customer, then your best course of action is to address it and respond to them by offering a solution to the issue along with an apology. If you feel that the review is spam, you should report it so that our team may look into the matter.

No, you can not delete a negative review. Even if you could, the best thing for your company would be to address the issue rather than avoid it.

It is highly recommended to respond to every review, be it positive or negative. This is because positive reviews are opportunities to give thanks to your clients, while negative reviews are opportunities to repair your reputation in the eyes of an unsatisfied client.

FAQs #4

Our website uses an algorithm to flush out fake reviews. Moreover, our team members manually analyze all reviews on the platform for signs of unethical conduct in any form.

You can contact our support to get your review removed and replaced on the correct company’s page. We will require complete details of the situation from you.

If a review has been left for your company but is not appearing, it is likely that we have filtered that review for violating ethical guidelines or because it has been flagged for inauthenticity. However, there is also the chance that a consumer has actually failed to post the review or has posted it on the incorrect company’s page.

FAQs #5

Reviews and ratings establish a solid reputation for your business amongst your competitors in the same category. They also attract potential customers if your company is highly rated.

Online reviews are essential to influencing the growth of your business both digitally and financially. They improve your online presence and showcase your high quality service/products.

No, you do not need to have an account on our platform to read reviews and ratings. However, to upload your own experience or register your company, an account is essential.

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