I had rented a storage space from you at your Mt. Hermon, California, facility. Due to local fires and the closure of the access road to the storage facility, I never removed the lock to transfer anything in. I had to relocate ahead of schedule and lease another storage unit in a nearby city. I've called four times, leaving messages stating that I've moved out of state and don't need it and won't use it. It's the last day of the month and no one has bothered to call me back. I realize that this is a common occurrence and that the fire has put all of us under a lot of stress, but after four calls, I should have received a response.
I've been a tenant for more than two years, and I've had a great time. The staff is really competent. The structure is quite tidy, peaceful, and well-maintained. It is close to the interstate and conveniently situated. The metro train and buses are close by and there is lots of parking. Keep up the wonderful work and thanks for everything, Los Angeles Self Storage!! :) I heartily endorse this storage.
I called a woman and got a pricing; the next day, I went and was informed that such a rv space was not available. I was forced to contract for an RV location that was larger than I needed and cost more money. They disregarded what I had said on the phone, saying that the location was PROBABLY rented out. They failed to hold my seat as I requested over the phone, and they showed little interest in finding out what went wrong. BEWARE
I've rented a storage space twice already. My personal situation presented some difficulties the first time, but Susan worked with me to find solutions. That's why I made the decision to come back here now that I require a unit once more. Excellent location for storing your personal belongings. Pleasant, safe, and helpful staff.
The manager and assistant manager came in handy when I wanted to rent storage spaces. It went perfectly. I believe it has been almost a year, and I'm still happy with this business. Gary, the manager, and Margaret, the assistant manager, are outstanding. Many thanks
LawrenceSmith reviewed Smart Self Storage
"I had rented a storage space from you at your Mt. Hermon, California, facility. Due to local fires and the closure of the access road to the storage facility, I never removed the lock to transfer anything in"
I had rented a storage space from you at your Mt. Hermon, California, facility. Due to local fires and the closure of the access road to the storage facility, I never removed the lock to transfer anything in. I had to relocate ahead of schedule and lease another storage unit in a nearby city. I've called four times, leaving messages stating that I've moved out of state and don't need it and won't use it. It's the last day of the month and no one has bothered to call me back. I realize that this is a common occurrence and that the fire has put all of us under a lot of stress, but after four calls, I should have received a response.
JaniceAllen reviewed Smart Self Storage
"Their service, expertise, and politeness have all been excellent."
Their service, expertise, and politeness have all been excellent. Ecstatic to finally have a TV spot close to my house.
Lois reviewed Smart Self Storage
"I've been a tenant for more than two years, and I've had a great time. The staff is really competent."
I've been a tenant for more than two years, and I've had a great time. The staff is really competent. The structure is quite tidy, peaceful, and well-maintained. It is close to the interstate and conveniently situated. The metro train and buses are close by and there is lots of parking. Keep up the wonderful work and thanks for everything, Los Angeles Self Storage!! :) I heartily endorse this storage.
Bobby reviewed Smart Self Storage
"I called a woman and got a pricing; the next day, I went and was informed that such a rv space was not available."
I called a woman and got a pricing; the next day, I went and was informed that such a rv space was not available. I was forced to contract for an RV location that was larger than I needed and cost more money. They disregarded what I had said on the phone, saying that the location was PROBABLY rented out. They failed to hold my seat as I requested over the phone, and they showed little interest in finding out what went wrong. BEWARE
RalphBenoit reviewed Smart Self Storage
"I've rented a storage space twice already. My personal situation presented some difficulties the first time, but Susan worked with me to find solutions."
I've rented a storage space twice already. My personal situation presented some difficulties the first time, but Susan worked with me to find solutions. That's why I made the decision to come back here now that I require a unit once more. Excellent location for storing your personal belongings. Pleasant, safe, and helpful staff.
LarryF reviewed Smart Self Storage
"The manager and assistant manager came in handy when I wanted to rent storage spaces."
The manager and assistant manager came in handy when I wanted to rent storage spaces. It went perfectly. I believe it has been almost a year, and I'm still happy with this business. Gary, the manager, and Margaret, the assistant manager, are outstanding. Many thanks