Craft Cuts
Craft Cuts
ShariConner
"Words cannot adequately reflect my admiration for this business."
Words cannot adequately reflect my admiration for this business. As a loyal customer, I am consistently astounded by their extraordinary product quality and first-rate customer support. I was pleasantly surprised by the level of contact I received, and their friendly demeanor made me feel like I was more than simply a customer. They went above and above to help me, proving that they genuinely cared about my happiness. This is the business to choose if you're seeking for one that genuinely cares about its clients.
Francesca
"I appreciate you hearing me out and finding a solution."
I appreciate you hearing me out and finding a solution. In a situation where one of the letters was out of scale due to the manner we were making the sign, Mark was incredibly helpful and sent me three solutions to fix the sizing and scale.
GeorgeR
"Given that, I'm not sure if I should keep doing business with them."
Although I adore working with this firm, I had a problem with a damaged machine that delayed my purchase. Though I completely accept that things do occasionally happen, a full refund or speedy delivery would have been welcomed. The only thing I was able to get was a refund for my $8.99 delivery charge. Given that, I'm not sure if I should keep doing business with them.
Florence
"I have nothing but praise for this business."
I have nothing but praise for this business. Over the years, I have transacted business with them a few times. The goods they provide are of the highest caliber... Outstanding customer service. The communication was excellent! They went the extra mile to assist me. These people are extremely affable.
ErnestP
"Customer service was very nasty; I wouldn't return."
When I called about my delayed order, I was told that it will be shipped the following day. Two days later, there had been no update. I called again, and I was told that I would have to wait because they had received a lot of orders, or she could process a refund. Customer service was very nasty; I wouldn't return.
HoraceBell
"I liked being able to find what I was looking for. When it comes to locating what I require, the variety of wood, size, and thickness options is fantastic."
I liked being able to find what I was looking for. When it comes to locating what I require, the variety of wood, size, and thickness options is fantastic.
LeonR
"In our kitchen, my wife and I had just gotten a new range"
In our kitchen, my wife and I had just gotten a new range, so I thought it would be wonderful to hang something "unique" on the wall above it. I made the decision that it would be wonderful to have my wife's name there. I located your website, gave her name the spelling I wanted, and placed my order. I affixed it to the wall after receiving it, and it looks AMAZING! Cathy also enjoys it. I appreciate your business.
MoniqueWhite
"These were delivered by Christmas, and I had requested them for my nephew's nursery."
These were delivered by Christmas, and I had requested them for my nephew's nursery. They were promptly manufactured and dispatched, however the carrier misplaced the item. Despite the fact that it wasn't their fault, they immediately recreated the complete order after receiving my notification and paid for expedited shipping at no additional cost to me. Customer service gave me a prompt response, was kind, apologized, and fixed the problem! The finished item was stunning. Would without a doubt advise!
Craft Cuts
Address
2700 E. Lanark Street 83642 Meridian United States
Website
https://www.craftcuts.com
Email
sales@craftcuts.com
Telephone
800-721-0566