Rover.com | Pet Sitting

Pet Services

Rover.com | Pet Sitting

1.70/5.00 - based on 10 reviews
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1.00/5.00 Published 7 years

"For a one-month job, I found a fantastic cat and house sitter."

For a one-month job, I found a fantastic cat and house sitter. Three months before our vacation, I interviewed her in my house. So, a few days before our departure, I invited her over for a thorough walkthrough of the house and cat care (he requires numerous medications). She even brought the cat in for a follow-up visit to the vet. Upon our return, everything was in perfect condition. Rover charging my card right away after the sitter accepted the job bothered me, especially because the date was still three months away. I probably wouldn't utilize Rover in this situation again because of this. But, I'll take into account Rover for quick projects with short lead times.

1.00/5.00 Published 7 years

"I've had several horrific incidents where a walker misplaced a key."

I've had several horrific incidents where a walker misplaced a key. I fitted a ring doorbell and altered my locks after becoming suspicious of the first walker. After being fired, they returned and made an attempt to enter my home. Once I fired the second walker, who had also misplaced a key, she bombarded my phone with furious texts. This required me to replace my home's locks twice in a 10-day period, costing $200 total (including the ring doorbell). Rekeying was rejected by Rover; they claimed it was the walker's expense. It was before the pandemic. I wanted to create a new account when it was time to try again recently, so I could be sure there wouldn't be any reprisals. I tried to create a second account, but Rover wouldn't let me since you can only have one account, they said repeatedly. They demanded that I report the old walkers for using their app and block them (as if I hadn't informed them about the incident BEFORE it occurred). The apps for both walkers are still open. Thanks, but no. Safety is not a priority for this business.

2.00/5.00 Published 8 years

"My Harley boy had a great time with Amanda and her family."

My Harley boy had a great time with Amanda and her family. They care for him like a member of the family, and I feel very fortunate to have discovered Rover. Rover has worked really well for me, and I've only once had a problem. Rover did a superb job of refunding the money given that the incident wasn't Amanda's doing; it was with another sitter.

1.00/5.00 Published 9 years

"First and foremost, I'll never utilize them once more."

First and foremost, I'll never utilize them once more. It's been 24 hours since I had a terrible encounter with a sitter, and despite my numerous letters to them. Thank God, I received my money returned from my bank, but Rover, who couldn't give a damn whether the dog sitters mistreated the animals, deserves no credit!

2.00/5.00 Published 11 years

"I liked the meet and greet, and Rover's inclusion of a video with images of my puppy and dog sitter for me to view at the conclusion of the dates I needed."

Prior to employing Rover, it was difficult for me to get in touch with and screen potential dog sitter candidates since I was uncomfortable having a stranger in my home. I liked the meet and greet, and Rover's inclusion of a video with images of my puppy and dog sitter for me to view at the conclusion of the dates I needed.

2.00/5.00 Published 11 years

"My dogs were recently left here while I headed out of the city."

My dogs were recently left here while I headed out of the city. Communication with the staff was simple, and they were very accommodating to my schedule. They offered me daily information on my animals, which helped me feel at ease while I was gone. They went above and above to make sure my pets were content and healthy, as well as adhering to all of my directions.

3.00/5.00 Published 12 years

"Rover is awesome!"

Rover is awesome! For myself and my cats, Erin performed a drop-in service. When we were away, they didn't have to travel to a strange location, and when we returned home, the cats were really relaxed. After I reserved the service, she got in touch with me soon after. The cats adored her when she arrived for a meet and greet with them. And each time she sent pictures of them while we were abroad, she.

1.00/5.00 Published 13 years

"When I paid the home sitter, she made up the fact that she would stay ove"

When I paid the home sitter, she made up the fact that she would stay over. My dogs were barking outside all night, which bothered the neighbors, and when I got home, I discovered that they had run out of water.

Rover.com | Pet Sitting

Address
United States

Website
https://www.rover.com

Email
contact@rover.com

Telephone
888-453-7889

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